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10-10-2007

Sometimes people just don’t think things through.

For security reasons salesforce asked me to change my password yesterday. Now the new one won’t work.  I tried password recovery (twice) and it said that I had tried to log in to many times already [which is why I was doing the recovery].

Then it tells me I need to talk to my administrator [So I asked 'myself'... why?]

There was nothing on the site saying I could only log in a certain number of times [how many I don't know?] and the password recovery doesn’t work.  I am preparing for a meeting and need access. I don’t have it.

Perhaps if they had mapped the workflow out clearly from the user perspective this wouldn’t have happened.

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